Example reports · By function

The questions your role asks,
and the reports that answer them.

Pick your function. Each question shows the example report that answers it or the part it answers, or says we have not built one yet.

Every report on this page is an example built on generated data. The company names, sites and figures are invented.

How we treat performance on your data

A feature that feels instant on a thousand rows proves nothing about fifty million. So we test performance-sensitive features on a reference model of about 49 million rows before we recommend them for your data. When your volume calls for it, we start with aggregations, incremental refresh and, on Microsoft Fabric, Direct Lake. DirectQuery comes last, for sources in the billions of rows, because each interaction then queries your database. Some features will not earn their place on your data. We make that call with you. Every engagement starts from your questions and your data, never from this page.

What and how are the easy half.

A report shows what a number is, and how it is built, with little extra work. A why is harder: the report has to be built around the split that answers it, and many reports are not. Each card says which kind of question it is.

What
What the number is, and where it sits.
How
How the figure is built, and how you would know it is right.
Why
Why it moved. The report splits the change into its causes.
Example
A page in the report answers the question.
Partial
A page answers part of it. The card names the part it leaves out.
No example yet
No report on our shelf answers it today. We show at most two per function.

These are the questions each role usually asks, as we understand them. They are a starting list, and no survey produced them. Discovery tests them with your own people.

Finance and controlling

The deepest part of the shelf. Most of these reports share one generated group ledger. Read the function page →

WhyExample

Group gross margin moved one point. Can I stand behind that, or is something underneath falling apart?

P&L report, page 3 Entities. Example built on generated data.
Example, generated data

P&L · 3 Entities

The Entities page splits the group move by entity. Three subsidiaries each lost 4.8 to 8.3 points while the group line moved 1.1.

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HowExample

This balance sheet balances perfectly. Does that prove the account mapping is right?

Balance sheet report, page Reconciliation. Example built on generated data.
Example, generated data

Balance sheet · Reconciliation

No. Double entry always balances. The Reconciliation page tests what it cannot: that every account maps to exactly one statement line.

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WhatExample

Two entities show negative cash some months. Are we overdrawn, and is the overdraft hiding as a financing inflow?

Cash flow report, page Cash path. Example built on generated data.
Example, generated data

Cash flow · Cash path

The Cash path page keeps the overdraft inside cash, as IAS 7 requires, so an overdrawn entity reads as overdrawn and never as financing.

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WhyExample

Our cash cycle improved 17 days. Did we get more efficient, or did someone squeeze the suppliers?

Cash cycle report, page What changed. Example built on generated data.
Example, generated data

Cash cycle · What changed

This page splits the move into receivable, inventory and payable days with no remainder. A gain bought by paying suppliers later shows as exactly that.

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WhyExample

My allocated IT charge jumped half a million baht. Did I use more, or did IT get more expensive to run?

Cost centres report, page 4 Why my charge moved. Example built on generated data.
Example, generated data

Cost centres · 4 Why my charge moved

This page splits every change in two: your own consumption, and the rate the providing department charges.

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WhyExample

Personnel expense is up 13.3% and headcount only 9.3%. Where did the other four points go?

Labour cost report, page Labour cost bridge. Example built on generated data.
Example, generated data

Labour cost · Labour cost bridge

The labour cost bridge closes the gap in sixteen named steps, promotions and statutory loading among them.

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WhyExample

Our Thai plant costs 40% more than the Polish one for the same product. Is my plant worse at this?

Cost to make report, page 02 Why it moved. Example built on generated data.
Example, generated data

Cost to make · 02 Why it moved

This page traces most of the gap to sourcing. Two plants make the main polymer in-house, and the others buy it in. The gap is mostly structural and passes no judgement on the plant.

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WhyExample

We are 7.9% short of plan. How much is this year going wrong, and how much was a plan too optimistic from the start?

Forecast report, page Bias and value added. Example built on generated data.
Example, generated data

Forecast · Bias and value added

This page separates the optimism each entity inherited from the plan from its own forecasting judgement.

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WhatExample

The consolidated numbers look fine. Is something failing underneath that the group figure hides?

Ratios report, page The verdict. Example built on generated data.
Example, generated data

Ratios · The verdict

The verdict shows the group at "hold" with no red ratio. Two entities sit at "act", each red across six ratio families.

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WhatExample

If we change our transfer prices, does the group make more money, or only move profit between countries?

Group margin report, page 02 Transfer price policy. Example built on generated data.
Example, generated data

Group margin · 02 Transfer price policy

This page prices the same flows three ways. Group margin before duty is identical under all three while local margins swing.

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WhatExample

The group is on budget. Is every region?

Variance band report, page Revenue by region. Example built on generated data.
Example, generated data

Variance band · Revenue by region

Revenue by region shows the group at 100.4% of budget while one region runs at 96.9%, above budget in only 6 of 18 months.

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HowExample

Our intercompany balances all eliminate to zero. So there is nothing left to check there?

Balance sheet report, page Reconciliation. Example built on generated data.
Example, generated data

Balance sheet · Reconciliation

Net zero is the easy half. The Reconciliation page shows intercompany net at zero beside gross, which must not be zero.

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WhatPartial

Can we pay what falls due over the next quarter?

Ratios report, page The verdict. Example built on generated data.
Example, generated data

Ratios · The verdict

Liquidity ratios are banded by industry. A ratio is a photograph, and this report holds no forward view of cash.

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WhatNo example yet

Who committed to that spending, so I can ask them directly?

Cost centres

Our cost centre report records commitments by order line with no requester, and no other report carries one.

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WhatNo example yet

How much should we reserve for warranty on what we shipped this year?

Claims

The claims report looks back and refuses to project a reserve. No finance report carries a warranty provision.

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Sales and marketing

Every example here answers a sales question. We have no marketing example yet. Read the function page →

WhyExample

Sales are up on last year. Was it price, volume, or customers won and lost, and does it add up without a plug?

Margin bridge report, page Bridge. Example built on generated data.
Example, generated data

Margin bridge · Bridge

The bridge names twelve effects that sum exactly to the change. The amount left unexplained sits on the same screen, at zero.

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WhatExample

Between the price we publish and the money we keep, how much do we give away, and how much of it did we authorise?

Price realisation report, page 01 Where the money goes. Example built on generated data.
Example, generated data

Price realisation · 01 Where the money goes

This page splits the drop from list price to pocket price into three parts. Policy allows some, some falls outside policy, and some has no policy at all.

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WhatExample

Where do we have no price policy at all, and how much money sits there?

Price realisation report, page 01 Where the money goes. Example built on generated data.
Example, generated data

Price realisation · 01 Where the money goes

The report counts it as its own figure. In this example it is one customer segment, reported apart because no rule exists to judge it.

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WhyExample

Win rate is up. Did we sell better, or buy the wins with deeper discounts?

Pipeline report, page Discount and win rate. Example built on generated data.
Example, generated data

Pipeline · Discount and win rate

This page puts discount and win rate on one axis. No page in this report shows pipeline flow apart from price.

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HowExample

My reps call deals 80% likely once they reach Negotiation. Is that real?

Pipeline report, page Where it breaks. Example built on generated data.
Example, generated data

Pipeline · Where it breaks

This page sets the probability reps type against what happened. In this example Negotiation converts at 48%.

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WhatExample

My blocked orders sit inside open value. Is the book bigger than what I can promise to ship this month?

Open order book report, page 01 Overview. Example built on generated data.
Example, generated data

Open order book · 01 Overview

The Overview separates blocked, deliverable, future-dated and shipped value instead of one backlog total.

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HowExample

Our OTIF is 98% again. Are we on time, or do we keep re-promising the date until we hit it?

Open order book report, page 07 Service. Example built on generated data.
Example, generated data

Open order book · 07 Service

This page shows OTIF against the customer's request, our first promise and the current promise, side by side.

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WhatExample

Revenue is up. Where did the growth come from: which region, which product line, which kind of customer?

Monthly sales report, page A. Overview. Example built on generated data.
Example, generated data

Monthly sales · A. Overview

Three waterfalls split the change by area, product category and customer segment, sorted by size, with a drill to each rep.

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WhatExample

Who are my A customers, and how exposed am I to a handful of them?

Monthly sales report, page K. Cust ABCD. Example built on generated data.
Example, generated data

Monthly sales · K. Cust ABCD

A Pareto class per company and for the group. In this example ten customers carry 60% of revenue.

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WhatExample

What do accounts like mine buy that mine does not?

Monthly sales report, page J. Span. Example built on generated data.
Example, generated data

Monthly sales · J. Span

This page shows product-family penetration inside each account's own segment, narrowest account first. Never bought and lapsed are counted apart.

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HowExample

We sit at 3x pipeline coverage, the standard everyone quotes. Why does the forecast keep missing?

Pipeline report, page Coverage. Example built on generated data.
Example, generated data

Pipeline · Coverage

Three times coverage is a win rate in disguise. In this example the measured win rate needs 3.71x, and the page draws both lines.

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WhatPartial

Which customers lose us money once you count what it costs to serve them?

Monthly sales report, page H. Whale. Example built on generated data.
Example, generated data

Monthly sales · H. Whale

The ranking rests on an assumed charge per order, which the page discloses. Change the assumption and the list moves.

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WhatNo example yet

Which deals are going to close? I need a number for the board.

Pipeline

Predicting closes needs real win history and a validation regime. A model trained on generated data would learn the generator.

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WhatNo example yet

Which of my salespeople discount beyond policy, and did anyone senior sign it off?

Price realisation

The example data records no salesperson and no approver, so authorised and unauthorised descent stay indistinguishable.

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Operations and supply chain

From the purchase order to the plant floor and the delivery round. Read the function page →

WhatExample

You show one number called inventory. Is it what is in the warehouse, what we own, or what we can ship today?

Inventory report, page 1 Position. Example built on generated data.
Example, generated data

Inventory · 1 Position

This page carries three totals (on hand, owned and available) and reconciles them in a waterfall.

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WhyExample

Procurement reported EUR 2.9M in savings. My P&L shows about EUR 2M. Where did the rest go?

Procurement report, page 5 Savings realisation. Example built on generated data.
Example, generated data

Procurement · 5 Savings realisation

This page walks negotiated savings to realised savings in six named steps. Volume and mix, off-contract buying and double counting are among them.

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WhyExample

My gross margin report says this account is fine. Why do you say it is not?

Cost to serve report, page Cost to serve. Example built on generated data.
Example, generated data

Cost to serve · Cost to serve

Outbound freight sits below gross margin in the P&L. Cost to serve brings it back to the customer, where a margin-positive account turns negative.

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WhatExample

If I renegotiate delivery charges, which customer do I go to first, and will finance agree with my list?

Milk-run allocation report, page 02 Eight bases. Example built on generated data.
Example, generated data

Milk-run allocation · 02 Eight bases

The shared route is split under eight allocation bases. The page says which basis fits billing, full cost, or the decision to keep serving a site.

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HowExample

You say the site is inside the band. I know the blending line has a leak. Which number do I trust?

Yield and material balance report, page Where the material went. Example built on generated data.
Example, generated data

Yield and material balance · Where the material went

Both. The site's gap sits within the resolution of its meters. The blending line alone sits outside its own band.

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HowExample

Downtime hours are flat on last year. So maintenance is under control?

Maintenance and reliability report, page By asset. Example built on generated data.
Example, generated data

Maintenance and reliability · By asset

Flat hours hide the difference between an asset repaired once and one patched every six weeks. This page keeps corrective and preventive work apart for each asset.

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WhyExample

OEE is up this quarter. Did we get better, or stop scheduling the shift that always goes badly?

OEE report, page 2 Which losses, which machine. Example built on generated data.
Example, generated data

OEE · 2 Which losses, which machine

OEE sits beside TEEP. In this example a packer reads 80.9% OEE and 33.7% TEEP, because it is scheduled for 42% of the calendar.

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HowExample

No red point in three months. Are we in control, or did the limits drift with the data?

SPC report, page 2 Individuals and moving range. Example built on generated data.
Example, generated data

SPC · 2 Individuals and moving range

The limits are frozen on the first 60 batches and never recompute, so a slow drift keeps signalling instead of being absorbed.

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WhatExample

If I search for a substance across every product we make, will where-used find it?

Bill of materials report, page 02 Where used. Example built on generated data.
Example, generated data

Bill of materials · 02 Where used

Where used explodes each bill through its intermediates. Searched on declared bills alone, five monomers appear in no product at all.

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HowExample

The scorecard says a supplier is a 72. What am I supposed to do with a 72?

Procurement report, page 8 Supplier scorecard. Example built on generated data.
Example, generated data

Procurement · 8 Supplier scorecard

No composite score appears. The scorecard keeps OTIF, lateness, lead time, quote gap and maverick buying as separate columns, sorted by spend.

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WhatPartial

Can I put one OEE number for the whole plant in my monthly deck?

OEE report, page 1 Where the time went. Example built on generated data.
Example, generated data

OEE · 1 Where the time went

The page shows the plant-wide figure with a per-machine bar beside it. A single site figure hides which loss sits on which machine.

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WhatNo example yet

Did we make what we planned, on the schedule we planned?

Yield and material balance

Plan attainment needs a plan from outside the plant. Our production plan report is designed and not yet built.

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WhatNo example yet

Which supplier sends us the worst parts, in PPM on what we received?

Claims

The claims report holds what we produced, not what we received, and the procurement scorecard carries no quality column.

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Human resources

One people report, plus the labour cost bridge from finance. Read the function page →

WhatExample

My shift roster has more people than your headcount. Where did my agency workers go?

Headcount report, page Headcount & FTE. Example built on generated data.
Example, generated data

Headcount · Headcount & FTE

Headcount counts employees and says so on the page. Agency workers appear as their own figure beside it.

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WhyExample

FTE dropped while headcount stayed flat. Are we converting people to part-time?

Headcount report, page Headcount & FTE. Example built on generated data.
Example, generated data

Headcount · Headcount & FTE

Headcount and FTE sit next to the contract split, so the part-time share explains the gap in plain sight.

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HowExample

Attrition is down. Did people stay, or did someone pick a flattering denominator?

Headcount report, page Attrition. Example built on generated data.
Example, generated data

Headcount · Attrition

The page states its denominator, mean daily headcount. On this data the four common choices differ by 1.3 points on identical exits.

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HowExample

Four people once vanished from every manager's view. How do you know there is no fifth blind spot?

Headcount report, page Reconciliation. Example built on generated data.
Example, generated data

Headcount · Reconciliation

Every person now sits in a unit someone owns. The four sit in an Unassigned row on the Reconciliation page, with a named owner. The page shows the fix and does not prove there is no fifth gap.

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WhyPartial

Thailand's loading percentage fell. Did we cut contributions, or hire more seniors?

Labour cost report, page Rate and mix. Example built on generated data.
Example, generated data

Labour cost · Rate and mix

The bridge isolates the rate change from mix. The loading percentage by country still reads a contribution cap as a saving.

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WhatNo example yet

Give me the fully loaded cost per head, overhead included, for an outsourcing decision.

Labour cost

Refused by design. A fully loaded rate imports an allocation choice into a pay figure and moves whenever overhead allocation moves.

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Compliance and risk

Two reports: a risk register and a claims report. Read the function page →

HowExample

Two risks in the same red cell with the same score. Are they the same size?

Risk matrix report, page Risk matrix. Example built on generated data.
Example, generated data

Risk matrix · Risk matrix

The matrix shows the case: a rare catastrophic release and a near-certain strap abrasion score the same and band the same.

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WhatExample

The worst corner is empty. Do we have no catastrophic exposure, or did nobody write one down?

Risk matrix report, page Risk matrix. Example built on generated data.
Example, generated data

Risk matrix · Risk matrix

Empty cells stay drawn and banded, and the page says so. An empty cell is a finding about the register.

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WhatExample

Four risks are in the inherent grid and missing from the residual one. Were they closed, or never reassessed?

Risk matrix report, page Risk matrix. Example built on generated data.
Example, generated data

Risk matrix · Risk matrix

A card counts the risks not reassessed since controls, so a smaller residual grid never reads as progress.

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WhatExample

Claims spiked this quarter. Which production month do I send the team to investigate?

Claims report, page Same claims, two answers. Example built on generated data.
Example, generated data

Claims · Same claims, two answers

Claims by build month sit beside the naive claim rate. Over 40 generated runs, the build-month view found the planted months every time and the naive rate none.

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WhatExample

How much are we getting back from suppliers for the claims their parts caused?

Claims report, page Cause and process. Example built on generated data.
Example, generated data

Claims · Cause and process

A recovery rate, amount recovered over settled claim value, labelled as a measure of the claims process and not of the suppliers.

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WhatPartial

What are quality failures costing us, and is it going down?

Claims report, page Overview. Example built on generated data.
Example, generated data

Claims · Overview

Failure cost is shown by month. It is booked at settlement, so recent months read low by construction.

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WhatNo example yet

Can I put this quarter's grid next to last quarter's and show risk trending down?

Risk matrix

Refused by design. A heat map is a poor trend instrument, and this register holds one point in time.

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WhatNo example yet

What does poor quality cost us as a share of revenue, scrap on the line included?

Claims

Pieces sit in three reports: claims, cost to make and yield. None of them prices scrap as a cost of poor quality.

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Safety and HSE

One report, built on one question: is the falling injury rate real? Read the function page →

WhyExample

Our TRIR is down again. Are we safer, or are people reporting less?

HSE leading indicators report, page 2 Safer, or reporting less?. Example built on generated data.
Example, generated data

HSE leading indicators · 2 Safer, or reporting less?

The verdict reads three figures together: the recordable rate, the recordable share of injuries and the near-miss rate. Its hit rate on planted cases is printed on the first page.

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HowExample

Near misses went up after we launched the app. Is that bad news for the MD?

HSE leading indicators report, page 2 Safer, or reporting less?. Example built on generated data.
Example, generated data

HSE leading indicators · 2 Safer, or reporting less?

In this example near misses rise while recordables stay flat, and the verdict reads reporting more: good news.

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WhatExample

Last month's injury rate doubled. What happened?

HSE leading indicators report, page 3 Is this month a signal?. Example built on generated data.
Example, generated data

HSE leading indicators · 3 Is this month a signal?

A control chart sits beside the month-on-month card, and most site-months carry no recordable at all. One month is rarely a signal.

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HowExample

We tripled safety observations. Is it working?

HSE leading indicators report, page 4 Where will the serious one come from?. Example built on generated data.
Example, generated data

HSE leading indicators · 4 Where will the serious one come from?

Observations rise once a target is set. The share of high-energy checks that find a missing control does not fall. Both sit on the page.

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WhyExample

Our rate jumps every turnaround year. Is the turnaround really that dangerous?

HSE leading indicators report, page 3 Is this month a signal?. Example built on generated data.
Example, generated data

HSE leading indicators · 3 Is this month a signal?

The rate-definitions table shows why. Contractor hours are missing from the denominator, so every turnaround year overstates the site's rate.

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WhatPartial

Where will the next serious injury come from?

HSE leading indicators report, page 4 Where will the serious one come from?. Example built on generated data.
Example, generated data

HSE leading indicators · 4 Where will the serious one come from?

The page points at high-energy work where near misses are thin. It predicts no event, and says so.

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WhatNo example yet

Which Tier 1 process safety events came from a loss of containment we saw coming?

HSE leading indicators

Process safety needs threshold quantities per material. Personal injury rates must not stand in for it.

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Sustainability and ESG

Scope 1 and 2 for one site. Scope 3 is designed and not yet built. Read the function page →

WhyExample

Carbon per tonne is down almost 20%. Can I tell the board the plant did that?

Scope 1-2 emissions report, page 1 Did the plant do it?. Example built on generated data.
Example, generated data

Scope 1-2 emissions · 1 Did the plant do it?

The bridge splits the change, in tonnes, into volume, mix, energy per tonne, fuel carbon, the grid-factor update and certificates.

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WhyExample

We bought green electricity certificates. Why does the TGO report still show the same Scope 2?

Scope 1-2 emissions report, page 2 Month by month. Example built on generated data.
Example, generated data

Scope 1-2 emissions · 2 Month by month

Location-based and market-based Scope 2 sit side by side. Certificates move only the market-based figure.

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WhatExample

TGO changed the grid factor. Do we restate last year?

Scope 1-2 emissions report, page 2 Month by month. Example built on generated data.
Example, generated data

Scope 1-2 emissions · 2 Month by month

As reported and restated sit side by side, with the size of the difference and the rule each standard applies.

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HowExample

Our energy team says 4,200 tonnes and the consultant says 2,900. Who is right?

Scope 1-2 emissions report, page 4 What the number is made of. Example built on generated data.
Example, generated data

Scope 1-2 emissions · 4 What the number is made of

The reconciliation shows both errors: combined heat and power counted twice, and a net-basis factor applied to gross gas.

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WhatPartial

Which of my products carries the most carbon per tonne?

Scope 1-2 emissions report, page 3 Per which tonne?. Example built on generated data.
Example, generated data

Scope 1-2 emissions · 3 Per which tonne?

Four allocation rules at line level, never ranked. The answer moves with the rule, and the page shows by how much.

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WhatNo example yet

If we lose material on a line, does it show up anywhere as wasted carbon?

Yield and material balance

The yield report stops at tonnes. The emissions report reads the same tonnes, and neither prices a specific loss in carbon yet.

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Executive and strategy

A two-page board pack drawn from the finance reports, and the ratio verdict. Read the function page →

WhatExample

Do not send me thirty ratios. Which few numbers matter, and what do you want the board to do?

Ratios report, page The verdict. Example built on generated data.
Example, generated data

Ratios · The verdict

Five of 29 computed ratios reach the page, each banded. Then comes one decision (act, watch or hold) with its reason.

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WhatExample

How much of the full-year outlook is money already closed, and how much is estimate?

Forecast report, page Will we make the year. Example built on generated data.
Example, generated data

Forecast · Will we make the year

This page builds the outlook as a bridge, with closed and open months as separate steps.

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HowExample

You say data as of August. Is that one date, or four closes wearing one label?

Board pack report, page 1 The CFO portfolio. Example built on generated data.
Example, generated data

Board pack · 1 The CFO portfolio

The board pack prints the range of close dates, never a single date, and checks each month is complete before using it.

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HowExample

How do I know the minus 7.9% was not tuned to look right?

Board pack report, page 2 Group scorecard. Example built on generated data.
Example, generated data

Board pack · 2 Group scorecard

It matches a figure the forecast build recorded before the board pack existed. Nothing inside the board pack produced it.

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HowPartial

Are these status labels policy, or someone's judgement on the day?

Board pack report, page 2 Group scorecard. Example built on generated data.
Example, generated data

Board pack · 2 Group scorecard

Each status prints its rule beside it: comparator, threshold and direction. Status appears as text, without colour.

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WhyNo example yet

EBIT margin is down. Why? I need the driver in the room.

Board pack

The board pack shows the number and hands the cause to the P&L's own pages. The driver lives one report deeper.

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WhatNo example yet

Can I click from the board pack to every report behind it?

Board pack

That needs every source report published to a shared workspace. The board pack names each source instead of a button that goes nowhere.

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IT and BI leadership

One report so far, and its subject is your Power BI tenant itself. The scale card borrows a finance report. Read the function page →

HowExample

My month-end pack is opened on the second working day. How do I know your 28-day window did not catch it asleep?

Report sprawl report, page 1 The census. Example built on generated data.
Example, generated data

Report sprawl · 1 The census

The never-viewed count never stands alone. It sits beside the reports whose rhythm is unknown, which no one should act on directly.

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HowExample

Eleven reports on one model, ten unused. Divide the refresh by ten and give me the saving.

Report sprawl report, page 2 What it actually costs. Example built on generated data.
Example, generated data

Report sprawl · 2 What it actually costs

In this example deleting the ten saves nothing: the eleventh is opened daily and keeps the refresh running.

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WhyExample

Refresh success reads 100%. Why call this pipeline a risk?

Report sprawl report, page 2 What it actually costs. Example built on generated data.
Example, generated data

Report sprawl · 2 What it actually costs

It never fails while its slowest runs climb from about 6 to over 15 minutes. Reliability shows as success rate and duration together.

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WhatExample

Does your no-live-consumer count sweep up someone's personal workspace?

Report sprawl report, page 1 The census. Example built on generated data.
Example, generated data

Report sprawl · 1 The census

Personal workspaces are excluded from every headline, and the page states the exclusion.

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HowPartial

You flagged four Sales Overview reports as duplicates. Prove it.

Report sprawl report, page 1 The census. Example built on generated data.
Example, generated data

Report sprawl · 1 The census

They are labelled candidates, shown with the model each sits on. Comparing report definitions would settle it, and that is not built.

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HowPartial

Fine on an example. Will it hold up on tens of millions of lines and thousands of ship-tos?

Group margin report, page 08 Detail. Example built on generated data.
Example, generated data

Group margin · 08 Detail

We measured it on 49M rows and 5,000 ship-tos, one run each. The detail page's reader-chosen sort renders in 300 ms cold, against 226 ms without it.

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WhatNo example yet

Give me a baht figure for what this frees up, for the business case.

Report sprawl

Refused by design. Splitting shared capacity per report is arithmetically clean and meaningless. A currency figure needs the capacity metrics first.

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HowNo example yet

Half my tenant is unopened, you say. How do you know nobody reads it by export, subscription or API?

Report sprawl

The report reads activity events and does not yet separate a screen view from an export or an API pull.

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Customer service

No report is built for this function yet. These answers come from the order book, claims and cost to serve. Read the function page →

WhatExample

A customer asked us to push delivery back a week. Does that count against us as late?

Open order book report, page 07 Service. Example built on generated data.
Example, generated data

Open order book · 07 Service

No. Customer holds are excluded from every service measure in the open order book.

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HowExample

If we could never hit the date a customer first asked for, is that scored as our failure?

Open order book report, page 07 Service. Example built on generated data.
Example, generated data

Open order book · 07 Service

Requests inside our quoted lead time are carried as their own figure, apart from the OTIF miss.

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WhatExample

Are we keeping to the 8D timelines our customers expect?

Claims report, page Cause and process. Example built on generated data.
Example, generated data

Claims · Cause and process

Overdue claims against the 8D clock, containment coverage and open claims by stage, on the standard's own day thresholds.

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WhatExample

What is the top root cause? What do we fix first?

Claims report, page Cause and process. Example built on generated data.
Example, generated data

Claims · Cause and process

The root-cause chart counts only claims whose cause is established. The share still unknown sits beside it as its own card.

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HowExample

Our average close time keeps improving. Is the claims team getting better?

Claims report, page Overview. Example built on generated data.
Example, generated data

Claims · Overview

Median days to close sits beside median open age. If close time improves while open age rises, nothing has improved.

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WhatPartial

Which safety claims are still open, and where are they in the 8D process?

Claims report, page Cause and process. Example built on generated data.
Example, generated data

Claims · Cause and process

Severity is its own axis, and a claim table carries stage and exposure. There is no alert or escalation path yet.

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WhatPartial

Which customers are expensive to serve? Give me one ranked list.

Cost to serve report, page Cost to serve. Example built on generated data.
Example, generated data

Cost to serve · Cost to serve

Every allocation basis moves the ranking, so the basis is a choice on the page. One true list does not exist.

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WhatNo example yet

Are the same units coming back with a second and third claim?

Claims

Repeat failure needs a serial number per unit, and the example data carries none.

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WhatNo example yet

How long did that claim sit at D4, and how many were reopened?

Claims

The model keeps one row per claim, so time in each stage and reopened claims are out of its reach.

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Start Here

Bring the question no card answers.

In thirty minutes we sort your questions into three piles. A report answers some on your data. Some need a split built for them. Your data cannot settle the rest yet.

Reveal the Hidden. Automate the Mundane. Own the Intelligence.