Frequently Asked Questions

WizEmp is a Strategic Intelligence partner based in Si Racha, Thailand, serving companies across Southeast Asia and beyond. We design, build, and transfer Strategic Intelligence Ecosystems that give decision-makers a clear, governed, real-time view of their operations. Without replacing the systems they already run.

It is the intelligent layer we build on top of your existing systems: SAP, Salesforce, Oracle, local ERPs, spreadsheets. It unifies data from those sources, applies consistent definitions, and surfaces the right information to the right person at the right level of detail. One governed set of reports your entire organisation trusts, instead of hundreds of disconnected files nobody can reconcile.

Most Power BI agencies start with a tool and build towards a question. We start with the question and work backwards to the tool. WizEmp brings two competencies that are rarely combined in one partner: deep expertise in business requirements elicitation, and senior-level mastery of Power BI report architecture and build. The same team that understands your business builds the reports. No handoff to a third party after scoping. We architect a Necessary and Sufficient structure, train the people who use it, and provide long-term support so the investment compounds over time.

The Shield of Truth is the signed discovery output that anchors everything WizEmp builds. Before a single report is designed, our AI-powered discovery process conducts structured anonymous interviews with every stakeholder group simultaneously: executives, operations leads, finance, IT. The Shield of Truth consolidates what each group actually needs, resolves definitional conflicts (what does "on-time delivery" mean to logistics vs. to finance?), and establishes the agreed scope. Nothing is built without it. It is the guarantee that what gets built is what the organisation actually needs.

No. WizEmp connects to the systems you already operate. SAP, Oracle, Salesforce, a local Thai ERP, or a mix of structured databases and flat files. Our architecture acts as an intelligent layer on top of existing infrastructure. No rip-and-replace. No parallel migration project.

Discovery runs over two to four weeks depending on the number of stakeholder groups and the complexity of your data landscape. The build phase follows, with a first working version delivered at an agreed MVP milestone. Full deployment, training, and handover timelines are calibrated during discovery, not estimated upfront from a template. What we commit to is a structured schedule that protects your team's attention and delivers at the agreed pace.

You own everything we deliver: the reports, the data models, the documentation, the view specifications, and the release log. WizEmp retains the methodology and tools used to build it. This clean separation is written into every engagement agreement. Your team receives full knowledge transfer. The goal is that your people can run, maintain, and extend the reports independently.

Daw is WizEmp's 24/7 Power BI support agent. Once your reports are live, Daw handles first-line questions from any user, any time, in multiple languages. When a question needs a WizEmp expert, Daw escalates with full context so nothing gets lost. Support is structured into the engagement from the start, not bolted on as an afterthought.

WizEmp works with mid-to-large companies managing operational complexity across multiple departments, geographies, or production sites. Deep experience in manufacturing, FMCG, logistics, and multi-site operations in Thailand and the wider ASEAN region. If your organisation makes decisions from data that currently lives in competing spreadsheets, disconnected reports, or unreconciled system exports, we are probably the right conversation.

Every engagement begins with a Discovery Sprint: a fixed-scope, fixed-investment entry point that produces the Shield of Truth and the Build Specification Package. You see the full scope and the agreed plan before committing to a build. The build phase investment is based on that agreed scope. We do not price from templates or day-rate estimates without first understanding what you actually need.